310 Privacy Policy – Protecting Our Users' Data

Your privacy is our priority. This document clearly explains how 310 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.

Information We Collect

When you register and use the 310 platform, we collect several types of information to ensure the service we provide is safe, efficient, and relevant to you:

Account information: Full name, email address, phone number, date of birth, and identity information submitted during registration.
Payment information: Transaction details in Malaysian Ringgit (RM), including payment methods used such as DuitNow or bank transfer. We do not store full card numbers.
Device and browser information: Device type, operating system, IP address, browser type, and screen resolution for user experience optimisation purposes.
Usage data: A record of activity within the platform, including games played, bets placed, login and logout times, and interactions with platform features.
Cookies: Session data and user preferences stored locally on your device to support a seamless experience.

How We Use Your Information

310 only uses the information collected for legitimate and transparent purposes. Your information is used to:

Verifying your identity during registration and account login.
Processing deposits and fund withdrawals in Malaysian Ringgit (RM) securely and accurately.
Providing effective customer support when you reach out to our team.
Sending important notifications related to your account, promotions, or policy changes via email or in-platform messages.
Detecting and preventing fraudulent activity, multi-account usage, or any breach of our terms of use.
Meeting legal and regulatory compliance requirements applicable in Malaysia.
Improving the user experience through usage pattern analysis and feedback.

310 will not use your data for third-party marketing purposes without your explicit consent.

Cookies & Tracking Technologies

The 310 platform uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that allow the platform to remember your preferences, maintain your login session, and display relevant content.

The types of cookies we use include:

Session cookies: Stored temporarily and deleted when you close your browser. Used to maintain your login during an active session.
Preference cookies: Saving your language preference and display settings so you don't have to reconfigure them on every visit.
Internal analytics cookies: Helping us understand how users interact with the platform for service improvement purposes.

You can control or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the 310 platform.

Data Storage, Security & Sharing

Storage & Security

All personal data of 310 users is stored on servers protected with SSL encryption and industry-standard technical security measures. Access to your personal information is restricted to authorised personnel only, and all access is logged for audit purposes.

Your data will be retained for as long as your account is active or as long as necessary to fulfil relevant legal obligations. Once your account is closed and the mandatory retention period has lapsed, your data will be securely deleted.

Third-Party Sharing

310 does not sell, rent, or share your personal information with third parties for commercial purposes. Exceptions apply only in the following situations:

Payment service providers who process RM transactions on our behalf, subject to strict confidentiality agreements.
Lawful requests from Malaysian legal authorities or regulatory bodies with relevant jurisdiction.
In the event of a business merger or acquisition, users will be notified in advance.

Your Rights as a 310 User

As a 310 platform user, you have the following rights regarding your personal data:

Right to access: You have the right to request a copy of the personal information we hold about you.
Right to rectification: If your information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
Right to erasure: You may request the deletion of your data, subject to any applicable legal retention requirements.
Right to restrict processing: In certain circumstances, you may request that we limit how your data is used.
Right to object: You have the right to object to the processing of your data for direct marketing purposes.

To exercise any of the rights above, please reach out to the 310 support team at: [email protected]. We will process your request within a reasonable timeframe in accordance with Malaysia's data protection laws.

Changes to This Privacy Policy

310 reserves the right to update this Privacy Policy at any time. Any material changes will be communicated via a prominent notice on the platform or by email to registered users. The current effective date of this policy is 2026. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.

Your Data Is Safe With Us

We are committed to protecting the privacy of every 310 user in Malaysia. For further enquiries, refer to the FAQ or register to start using our platform.